Ember

How Ember works

From scattered signals to a clear incident story

Ember is AI-assisted incident intelligence for engineering teams. It turns weak signals from everyday work into shared context, serves explainable recommendations, and builds incident memory your org can reuse, with humans in the loop at every step.

Product workflow

Step 1

Connect signals

Ember pulls in what you already produce: conversations from chat platforms, code changes, and alerts and telemetry from observability. No rip-and-replace: the inputs are the same signals your team was going to generate anyway.

Step 2

Build incident context

Instead of chasing tabs, you get one coherent view of what is happening, what changed, and what likely matters now versus what can wait. The goal is legibility under pressure, so responders spend less time reconstructing the story and more time deciding what to do.

Step 3

Recommend next steps

Ember proposes concrete actions your team can confirm, edit, or ignore. Each suggestion ships with plain-language reasoning tied to the context above (not a black box). What you validate becomes part of incident memory for the next time a similar situation shows up.

What it looks like

An incident summary your team can actually use

A stylized example of how Ember presents a situation: symptoms, the change that lines up, why it matters, and a suggested move you can act on.

Illustrative example. Not live data.

Built to support human judgment

Ember is software for people who carry the pager. It amplifies context and options. It doesn't replace ownership.

What Ember does

  • ·Brings fragmented signals from chat, code, and observability into one place
  • ·Surfaces the changes that best explain what you're seeing
  • ·Recommends next steps with reasoning your team can read and challenge
  • ·Recalls how your organization handled similar situations before

What your team decides

  • ·Confirms or rejects suggestions
  • ·Chooses the response that fits production reality
  • ·Applies operational context only your people have
  • ·Decides what becomes reusable incident memory for next time

Integrations

Works with the tools your incidents already touch

The same chat, code, and observability surfaces where weak signals show up first.

  • Slack
  • Microsoft Teams
  • GitHub
  • Jira
  • Datadog

Early access

Get early access as we onboard teams in waves.

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