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Continuous engineering intelligence

Understandwhat is formingbefore the alert fires.

We only email when there is something worth saying.

Ember connects changes, deployments, telemetry and team conversation into one continuous picture, and shows the evidence behind every assessment it makes.

In private development. Incident response is its sharpest application; release review and everyday reliability work run on the same context.

02 / Premise

Your tools see events. Ember sees the relationships between them.

The problem

A deployment, a latency shift and a message in a channel are three unrelated records in three systems. The relationship between them only exists in somebody's head, and only while they are looking.

What Ember is for

Holding those relationships continuously, with provenance intact, so the context is already assembled before anyone needs to go looking for it.

githubdatadogteamsjira

03 / Connected context

Activity arrives scattered. Context has to be held.

A change, a deployment, a service, its telemetry and the conversation around it, linked as they happen and kept linked afterwards.

A stylized reconstruction of one chain. Not live data.

Change

PR #1842

auth middleware refactor · merged 13:44

Touches session validation shared by the checkout path.

Deployment

payments-api

revision a9f3c1 · 14:02 UTC

Reached every production instance within four minutes.

Service

payments-api

owner @platform-core · tier 1

Fronts the checkout path. Depends on auth-gateway.

Telemetry

5xx 0.4% → 3.1%

p95 210ms → 298ms · 14:20 UTC

Error budget burning at 2.4× the weekly rate.

Assessment

Deployment-correlated regression

moderate confidence · 4 sources · 2 open questions

Assembled continuously, not on request. Every claim keeps its provenance.

Built to read fromGitHub · Microsoft Teams · Slack · Jira · Datadog

Every link keeps the source it came from.

04 / Evidence

Select any line to see which part of the assessment it bears on.

Ember does not hand you an answer. It hands you the evidence underneath it.

Observed

03

What the connected systems actually recorded

Supports

02

Evidence that strengthens the leading explanation

Weakens

02

Evidence that argues against it, kept in view

Unknown

01

Named rather than quietly assumed away

05 / Continuous

Before, during and after are the same connected context at different points in time.

Not three features. One system, read at three moments.

Before

t − hours

Signals connect before anyone is paged.

Changes, deployments, telemetry and conversation are linked as they happen, so a forming problem has a shape well before it has an alert.

During

t + 0

Context arrives with the page, not after it.

Responders open to an assembled picture: what changed, what moved, who was already talking about it, and what the evidence does and does not support.

After

t + weeks

The chain becomes memory.

What was proved, ruled out and left open is retained against the services it touched, so the next investigation starts from evidence rather than from scratch.

Context compounds

Every investigation Ember helps close is retained against the services it touched.

  • INC-2291 · payments-api · change cluster · resolved
  • INC-2104 · auth-gateway · dependency timeout · resolved
  • INC-1987 · checkout · config drift · resolved
  • INC-1840 · payments-api · session validation · resolved

The fifth investigation into this service does not start where the first one did.

07 / Early access

Bring continuous engineering intelligence to your stack.

Onboarding runs in waves. If you would rather talk requirements first, we would rather that too.

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